Modifying parent information in Linewize Community

Community Parent Management in School Manager allows you to modify or remove existing details of parents of students at your school. Adding parents to students in School Manager allows them to connect their children’s school managed devices to their Qustodio account and use Community features enabled by your school. This article explains how to modify and delete parent data in School Manager.

There are two ways to modify parent information in School Manager:

1. Update in the SIS
2. Update the local profile

Update Parent Information in your SIS

Use this method to modify parent data if your school uses a supported third-party integration or authentication system that associates parent emails with student records. If you do not, your changes will be undone the next time your SIS syncs with School Manager.

1. Update Parent Details in third party integration

Login to your SIS or other tool and follow your vendor’s instructions to update the parent’s information there.

2. Resync with School Manager

Wait for the next scheduled sync or manually sync your platform with School Manager.

Sync with OneRoster or Classlink

1. Go to Configuration > Authentication > SIS Integration.
2. Select Sync for the OneRoster or ClassLink system.

Sync with Clever

1. Go to Configuration > Authentication > Clever.
2. Select Sync.

Successful Sync

Modifying Parent Information

If the sync is successful, the updated parent information will appear on students’ Manage User page as Parent Details. The Last Sync and Sync Status will also show on the School Information Systems (SIS Integration) or Clever page in School Manager.

Deleting a Parent
If the sync is successful, parent information will disappear on the students’ Manage User page under Parent Details. The Last Sync and Sync Status will also show on the School Information Systems (SIS Integration) or Clever page in School Manager.

2. Update the Local Profile

You can use School Manager to modify parent records that have been added using CSV file upload or created directly through the School Manager UI.

Modifying a Locally Managed Parent

1. Locate or select the student on Configuration > Users and groups > Users.
2. Under Parent Details on the student’s Manage User page, select Edit Details.
3. On the Edit Parent Details dialog, enter the parent’s changed details.
4. Select Save Details.

Deleting a Locally Managed Parent

1. Go to Configuration > Community > Parent Management.
2. Search for the parent by name or email address.
3. Select the Arrow icon for the parent.
4. Select Disconnect if the parent has any Connected Students.
5. Select Remove at the Remove confirmation.
6. Select Remove for any Disconnected Students.
7. Select Remove at the Remove confirmation.