Important
You must turn on Sync Parent Data for parent and guardian details to appear on the student’s Manage User page. If this is not turned on, parents and guardians will not be added to students when school data synchronises.
If your school uses a supported School Information System (SIS), you can set up an automatic sync of your parent and guardian’s details into Linewize Filter.
Linewize Filter supports syncing parent and guardian data from:
Before you begin
- You must have permission to manage Linewize Parent.
Set up SIS sync for parent and guardian details
If your Linewize Filter already has one of the supported SIS integrations set up, you can edit the existing integration to allow the sync of parent and guardian details.
Set up a new SIS integration
- Follow the instructions to set up an integration for:
- Select the Sync Parent Data checkbox.
- Select Submit.
Edit an existing SIS integration
- Go to Configuration > Authentication > SIS Integration.
- Select Edit on the existing integration you want to use.
- Select the Sync Parent Data checkbox.
- Select Submit.
Sync Statuses
If the sync is successful, you can check if the parent and guardian information has been updated on the students’ Manage User page by going to Configuration > Users and Groups > Users > Select the student’s username. The following examples indicate the source of the parent and guardian data and that they have been added to their student through SIS integration.
Image 1: Parent Details and Source type
If the Sync Status on the SIS configuration page indicates a partial success or failure, contact Linewize Support.
Image 2: School Information Systems page showing failed syncs statues