Adding and Editing Users in School Manager


This article is for IT Support.

About School Manager users

There are two broad types of users in School Manager: end users who access your school's network and resources, and system users who can access School Manager. This article is about the first group, the students, teachers, non-teaching staff, and people who use your school's network. Unless these users are assigned to a specific group or a classroom, they will all have the same permissions across the network.

School Manager administrators can manually add and configure these end users via Configuration > Users and Groups > Users.

Adding and authenticating users via third-party services

You can add and authenticate users through directory services like LDAP, Google, and Azure AD, or through a School Information System (SIS) like Wonde.

For more information, see the Authentication category for instructions on how to configure:

Print this summary of the Student Information Systems and directories you can integrate with School Manager. You can also contact Linewize Support for help with syncing and importing your data.

Manually adding users to School Manager

We recommend integrating your SIS or third-party authentication services with School Manager to add users. However, if you don’t have an available third-party integration, you can add users manually. These users will be local users.


You cannot add or modify the Email, Provider or Provider DN when creating users locally/manually.

  1. Go to Configuration Users and Groups.
  2. Click Add User.
  3. On the Add User form, enter a new Username in lowercase, and then click Add.
  4. On the Manage User form, enter:
  • First name
  • Last name
  1. To assign the user to a group select a group under Membership. Leave blank if a group is not yet configured for the user.
  2. Click SAVE.

The new user will appear on the Users and Groups > Users list. This list is available only to School Manager administrators and is different from the users list on Statistics > Active Users

Managing users

Editing a local user's details

  1. Go to Configuration > Users and Groups 
  2. Locate the user on the Username column or use the Search bar.
  3. Click on their Edit (pencil icon) on the Operations column.
  4. You can edit the user's:
    1. First Name
    2. Last Name
    3. Password (turned off by default)
    4. Group Membership


Linewize Support can enable the password field if you need to create local users with the ability to sign in to your Captive Portal.

Editing a synced user's details

You should manage synced users' details within your third-party system, and then sync it with School Manager.

Deleting a local user or synced user

See Deleting Users in School Manager for steps on how to delete local and synced users from School Manager.

Creating a temporary session for a user

You can authenticate a user to a School Manager network without using other authentication by creating a temporary session. On the Operations column, click the user's Key icon. The Create Temporary Session pop-up window will appear.

  1. Enter a valid IP address.


    The IP address must be the private IP address of the user who is trying to connect.

  2. Click Create Session.


Can I use my school's student information system (SIS) to add users to School Manager?

Yes! This is the best way to add users to School Manager, and we support several authentication methods to add and manage users. These include Google, Azure and LDAP/Active Directory. Contact Linewize Support for help and advice, or refer to our Authentication help page.

Can I add guest users?

Yes, you can add guest users individually or in batches, giving them temporary access to your school's network via the Guest configuration page. You can set temporary access to expire a set amount of time after the guest's first login or after their account is created.

How do I set up users as teachers and ensure they have different permissions than their students?

To give a user teacher permissions (for example starting classes in Classwize), you must assign them to a teacher group and configure them in Classwize as teachers.

See Classwize Configuration Overview for more details.

What is a user’s Provider or Status?

Provider and Provider DN: Provider indicates a user's authentication method or how they have been added to School Manager. Contact Linewize Support for help or refer to School Manager's authentication guides for more information.
Status: A user's status is either Active or Archived. Their status changes to "Archived" if the user is removed from a third-party directory (for example, Google) for authenticating in School Manager.

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