Setting Up Device Alerts for IT Support

School Manager can send a real-time email alert to your network administrators when there is an issue with the system or network connectivity.

Setting Up Device Alerts

1. Go to Debugging > Diagnostics > Alarms.
2. Select Manage Alert Recipients.
3. Type in the email address of a user responsible for your school network and who has Owner/Global Administrator access to School Manager.
4. Select +Add Recipient.
   • Optional: Type in another email address and select +Add Recipient. Only one email address should appear on each line.
     

     Info

     Select the X next to the email address to remove the recipient from the list.

5. Select Save Details.