Setting Up Device Alerts for IT Support

This article is for IT support.

School Manager can send a real-time email alert to your network administrators when there is an issue with the system or network connectivity.

Setting Up Device Alerts

  1. Go to Debugging > Diagnostics > Alarms.
  2. Select Manage Alert Recipients.
  3. Type in the email address of a user responsible for your school network and who has Owner/Global Administrator access to School Manager.
  4. Select +Add Recipient.
    • Optional: Type in another email address and select +Add Recipient. Only one email address should appear on each line.


      Select the X next to the email address to remove the recipient from the list.

  5. Select Save Details.
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