Linewize Support may advise you to check or change certain Linewize Filter system details for troubleshooting purposes.
Warning
Do not change any settings in Device Options without being advised to by Linewize Support.
Before you begin
- You must have access to Device Options in Linewize Filter.
Access Device Options
Go to Debugging > Device Options.
| Option | Function |
|---|---|
| Device ID | Linewize’s unique identifier for your Linewize Filter. |
| Device Key |
The unique key links your Linewize Filter Appliance with the Linewize Filter platform. It is also the password for your Device. Warning Don’t change this unless the Linewize Support team advises you to, as it will break the link between Linewize Filter and your Linewize Filter Appliance. |
| Device Name | The name of the Linewize Filter Appliance helps you identify devices when switching between multiple devices. This is usually set to your school or campus name. |
| Organization Name | The School name parents will see when they connect to your school in Qustodio’s Parent App. |
| Content Hub | Your school's Online Safety Hub URL. |
| Timezone | The timezone of the Linewize Filter Appliance, which also determines the Linewize Filter’s automatic update schedule. |