School Manager Configuration Interface Guide

This article is intended for IT support. 

The Configuration pages are used by IT support to maintain School Manager's default settings.


The Dashboard page displays the total number of users, groups, and synchronizations. Selecting the summary opens its detailed report page.


The Networking page displays the list of all connections made through the network, including virtual connections, routing, DNS, and high-availability features. These items ensure School Manager continues to run in case of a failure in one device.


We recommend avoiding changing global configurations without supervision from a Linewize technician. For questions or requests for help, please contact Linewize Support.


The Authentication page allows administrators to set up authentication methods, such as Captive portal, Google, Azure AD, and LDAP. Administrators can also use these methods to import users and groups from third-party databases.

Users and Groups 

Configuration of users, groups, guests, classrooms is completed in the Users and Groups section.  


The Users page provides a list of all users in the system, including their usernames, email addresses, status, and operations.

  1. Select Add User to add a new user.
  2. Select the following operations buttons:
    - Edit button to configure the user's details,
    - Delete button to remove the user, or
    - Session (Key) button to create a temporary session for the user.
  3. Select the relevant column heading to sort the list accordingly and in ascending or descending order.


Guests are given temporary access to the network via the Guests configuration page.  

Administrators can create individual and multiple guest access, and each access can be set to expire after a specific Lifetime (e.g., 1 hour, 1 day.) which can be from the time the guest first logs in, or after they create an account.

  1. Enter a keyword (e.g. name or token) in the Search field to search or filter the list.
  2. Select Add Guest to add a single guest, or Add Multiple Guests to add guests by batch. 
  3. Select Export to download the list in .csv file.
  4. Select the column headings to sort the list accordingly, in ascending or descending order:
    - Token: The code a guest uses to log on to the network.
    - Name: The name of the guest (blank for guests that have been added as a batch).
    - Expiry: Indicates how long the token is active.
    - State: Indicates if the token is active or inactive (expired).
  5. Select the Print or Delete icons on the Operations column to print or delete the details of the row.


Groups make it easy for administrators to create filtering rules, assign classrooms, and configure other School Manager features for multiple users with similar requirements, usage, or profiles. 

  1. Enter a keyword in the Search field to search or filter the list.
  2. Select Add Group to create a new group.
  3. Sort the list by Column:
    - Name:
    The name of the group, 
    - DN: The group's distinguished name derived from the group's directory, and
    - Status: The group's status, which is active if the group is currently active or in use, or archived if the group has been removed from third-party directories.
  4. To configure a group, select the Edit icon or the group's name, and then update the group's details in the Manage Group form.  
  5.  To delete a group, select its corresponding Delete icon. 


The Classrooms configuration page allows administrators to add and manage classrooms.

  1. Enter keywords in the Search box to search or filter the list.
  2. Select Add Classroom to create a new classroom.
  3. Select Import CSV to upload classrooms or schedules from a .csv file.
  4. Sort the list by column in ascending or descending order by selecting the relevant Column Heading.
  5. To configure a classroom, select its Edit icon or its name, and then update the classroom's details in the Manage Classroom form.
  6. Select the Delete icon to remove a classroom from the list. 


Classrooms can also be configured by going to Configurations > Classwize > Classrooms.


The Objects interface includes features for setting up pools, security groups, and time periods.


Pools allow administrators to create related filters and rules (for example, allow social media sites or an IP range). The page displays all available pools in the system and can be sorted by column heading. 

  1. Enter a keyword in the Search field to search or filter the list.
  2. Select Add Pool to create a new pool.
  3. Select a Column Heading to sort the list by column in ascending or descending order. 
  4. Select a Pool Name to view its entries.
  5. Select a pool's Edit button to configure its name, description, or type. 
  6. Select a pool's Delete button to remove it from School Manager.


Security Groups

 Security Groups creates a combination of security rules based on selected criteria. 

  1. Enter a keyword in the Search field to search or filter the list.
  2. Select Add Security Group to create a new security group.
  3. Select Name (column heading) to sort the list in ascending or descending order. 
  4. Select a Security Group Name to configure the group.
  5. Select a security group's Edit button to configure its name. 
  6. Select a pool's Delete button to remove it from School Manager.

Time Periods

Time Periods allow administrators to apply certain rules on specific time periods. Time periods can cover specific hours, days, or a date range (for example, YYYY-MM-DD to YYYY-MM-DD). 

  1. Select Add Time Period to configure a new time period.
  2. Select the Name column heading to sort the list in ascending or descending order.
  3. Select a Time Period Name to view or update the time period.
  4. Select a time period's Edit button to view or update the time period. 
  5. Select a time period's Delete button to remove it from the list.


Refer to Objects and Object Pools for more information.


Teachers, classrooms, sign-in options, chatbot, and in-school technical support are configured in the Classwize page.

  1. Select the Classwize Sign-In URL to sign in to your school's Classwize page.
  2. Select Login as Teacher to access Classwize as a teacher or to configure a class.
  3. Complete the Teacher Requirements section to set up teachers, restrictions, membership and ownership, and monitors or to synchronize Google Classrooms (if required). 
  4. Complete the Classrooms section to allow/not allow teachers to create classrooms, configure exceptions, class filters, providers, features, and applicable time periods.
  5. Configure Sign-In Options by checking the options for automatic sign-in and ClassLink sign-in.
  6. Complete the In-School Support Details For Teachers by entering your school's IT support details.
  7. Select Save to save all configurations.


For the steps on adding classrooms, go to the Classrooms section of this page.

Cyber Safety

Cyber Safety allows administrators to add Cyber Safety Groups in School Manager. 


Refer to the School Manager Cyber Safety Interface Guide for more information.


Walled Garden

If enabled, Walled Garden limits network access for users based on selected criteria (for example, users, groups, IP addresses). 

If a user is included in the criteria, they must have Connect for Laptops or the Family Zone app on mobile devices to proceed past the Walled Garden. 


Enabling Walled Garden may cut off network access for some users. Make sure to notify users or contact technical support before activating this feature.

  1. Select the Enabled checkbox to enable and configure a walled garden.
  2. Enter the Redirect URL where users are redirected if they meet walled garden criteria (for example, users who attempt to open a blocked content will be redirected to another site).
  3. Select Add Inclusion to identify users, groups, or network details that will be included in the walled garden. 
  4. Select Add Exception if there are users, sites, content, groups, or network details that will be excluded from the walled garden.
  5. Select Save to save all configurations.

Mobile Agent


Incorrect configurations in the Mobile Agent settings can result in unfiltered network access. Contact Linewize Support to ensure you have the correct setup.

Mobile Agent includes settings for Connect for Laptops (24/7) and the Connect Chrome extension. 

  1. When On School Manager Network filtering is enabled, the Mobile Agent will provide filtering instead of the Linewize appliance. 
  2. When Off School Manager Network filtering is enabled, the Mobile Agent will provide filtering on other networks, such as the student's own mobile internet or home Wi-Fi.

To activate Mobile Agent, Select the Filtering Enabled check box for each network. Further configurations will be required.  

Block Page

If enabled, Block Page will display a custom block message whenever an attempt to access a protected content is detected.  

Select Enabled to activate this feature and set up a custom block message.

By default, all users can log out from the block page. However:

  • If a group is added to the Permission to Logout, members of that group can log out from the Blocked Page. 
  • If a group is selected in the Exclude Group criteria, all users can log out except members of that group.

For the steps in configuring a Block Page, see Configuring a Block Page.

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