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Add or remove links between users and devices

Updated
This article is for IT Support. 

A Permanent Association links one or more devices to a specific user (such as a student). This means the user won’t need to re-authenticate each time they log in on that device. You can create associations from the Associations or Realtime Statistics pages in Linewize Filter, or from the Captive Portal sign-in page.
When you reassign a device, a student leaves, or existing links become invalid, you can delete associations individually, in bulk, or by removing inactive (stale) links.

Important

Permanent Associations are available only on network using a Linewize Filter Appliance.

Link users to devices

Link users to a device by MAC or IP address

  1. Go to Configuration > Users and Groups > Associations.
  2. Select Add.
  3. Enter the Username and the device’s MAC or IP address.
  4. Select Add.

Bulk link users to a device with a CSV file

  1. Go to Configuration > Users and Groups > Associations.
  2. Select Import CSV.
  3. Select Browse, then select your CSV file.
  4. Select Import.

Tip

Ensure column 1 contains their Username and column 2 contains their MAC address. Don’t include column titles and save the file as .csv (Comma-Separated Values).

Example

ramirezra2028,9e:60:12:d1:60:b7
amaradevawd2027,3C:15C2:DD:7e:11

Link users to a device from Realtime Statistics

  1. Go to Statistics > Realtime > Users and Hosts.
  2. Search for a User, then select the Save checkbox.

Link users to a device through the Captive Portal

The Captive Portal requires users to sign in with their username before accessing the school network.
By configuring Permanent Associations in the Captive Portal:

  • Users don’t need to sign in every time they connect.
  • You can apply associations to all users or restrict them to specific groups.

Remove links between users and devices

Remove a single link between a user and a device

  1. Go to Configuration > Users and Groups > Associations.
  2. Search for the Username.
  3. Under Operations, select the trash can icon to delete the link.
  4. The Confirm Delete window will appear. Select Delete.

Remove multiple links at once

  1. Go to Configuration > Users and Groups > Associations.
  2. Select Purge Associations.
  3. Choose one of the following options:
    • Purge Stale Associations: Deletes links for users who are no longer active, such as students who have left the school or users removed from Linewize Filter.
    • Purge All Associations: Deletes all existing links between users and devices.