Check the Filtering Mode for Linewize Connect

Linewize Connect works differently depending on the Filtering Mode set in School Manager, and some Connect features only work with specific Filtering Modes. Filtering Modes differ depending on whether the user’s device connects to the School Manager Network.

If you have a School Manager appliance, check the On Network and Off Network settings. If your school uses Cloud filtering, check the Off Network settings.

Check Filtering Mode settings

1. In School Manager, go to Configuration > Mobile Agent.
2. In the On/Off School Manager Network Section, check the Default Filtering Mode.
3. (Optional) Change Filtering Mode for Linewize Connect.