Michael Addison
Senior Technical Writer at Qoria
Articles
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Identifying users with authentication errors or uninstalled Connect
This article is for IT Support. You can use the Advanced Search tool in School Manager to find students with authentication errors or who have uninstalled the Connect app from their school-manage...
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Detecting VPN Activity Using School Manager
This article is intended for IT Support, School Leadership, and Wellbeing Staff. A Virtual Private Network (VPN) allows users to hide their identity and access content in different locations. Whil...
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Manually installing Connect for Windows for Walled Garden
This article is intended for IT Support. You can manually install the Linewize Connect agent onto a Windows device to ensure it is Walled Garden ready. Alternatively, you can deploy the Connect a...
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Manage Outside School Hours in School Manager
This article is intended for IT Support. Outside School Hours allows you to manage whether School Manager will include user activity that happens outside of school hours in its filtering policy r...
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Troubleshooting Linewize Connect for Windows
This article is intended for IT Support. If you have problems deploying Linewize Connect in Companion Mode, you can try the following: MDM Troubleshooting Filter Troubleshooting MDM Troubleshoo...
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Identifying trending and viral content in School Manager
This article is for school leadership and well-being staff with Reporting / Pastoral Care Administrator user access. Important Your school’s IT support must enable inspection to see Trending con...
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Allowing Content in School Manager
This article is for Filtering Administrators and IT support. This article covers using Themes, Categories, Signatures, and Time Periods to create content filtering Policies. You can combine your...
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Connect for macOS v3+ Troubleshooting
This article is intended for IT support. Warning: JAMF Users You must turn off built-in MacOS parental control settings in the JAMF payload if your school uses Linewize for filtering. The JAMF p...
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Filtering using Themes, Categories and Signatures
This article is for IT Support. School Manager uses Themes, Categories and Signatures to identify and filter the internet. You can use a combination of these to create Content Filtering policies...
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Objects and Object Pools
This guide is for IT support. What are Objects? Objects are variables you can use to manage and fine-tune your School Manager configuration. What are Object Pools? Object Pools help you block ...