
Alvaro Carrillo
Articles
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Check if Community has been deployed on the student’s device correctly
This article is for IT Support. If you’re experiencing issues with Community, follow these steps to verify if Community is correctly installed on the student's device. Windows On the right-hand ...
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Parent or guardian can't see school activity data
This article is for IT Support at schools using Linewize Community. If a parent or guardian is having trouble seeing school activity data in Qustodio, it may be one of the following reasons: Check ...
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Update parent or guardian details
This article is for IT Support at schools using Linewize Community. You must use the same method you used to add the information originally to update parent and guardian details in Community: Scho...
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Exclude a student or group from Parental Controls
This article is for IT Support at schools using Linewize Community. You can exclude specific students or groups from Parental Controls using Manage Exclusions. If a user is excluded from Parental C...
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Introduction to Parental Controls
This article is for IT Support at schools using Linewize Community. Parental Controls allows parents and guardians to manage and filter their child's school-managed Chromebook or Windows device out...
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Connect for macOS Release Notes
Important The latest version of Connect will be available on the GA date from:School Manager > Configuration > Agent Downloads. Connect for macOS 3.6.6 (January 2025) GA: 9th January 2025 What's ...
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Linewize Appliance Specifications
This article is for IT Support. US Region ANZ Region Linewize Appliance 100D US Region - Linewize Appliance 30D US Region Linewize Appliance 30D ANZ Region Linewize Appliance 40D US ...
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Integrating Google sign-in with a Captive Portal
This article is for IT Support. Integrating Google authentication into your Captive Portal enhances security and simplifies user sign-in. This article walks you through the steps to set up Google...
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Integrating Microsoft Entra ID sign-in with a Captive Portal
This article is for IT Support. Integrating Microsoft Entra ID (formally Azure AD) authentication into your Captive Portal enhances security and simplifies user sign-in. This article walks you th...
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Upgrading ChromeOS to a version that supports MV3
This article is for IT Support. As of June 2024, Google will stop allowing Chrome Extensions based on the Manifest V2 (MV2) framework to run and only allow those using Manifest V3 (MV3). ChromeOS...