Alvaro Carrillo
Articles
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Merging Identities in School Manager
This article is intended for IT support. Unified Identity (Merged Identities) allows schools and districts with multiple directories, such as Google, LDAP, and Microsoft Entra ID, to merge their...
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Configuring Timeouts
This article is for IT support. Network timeouts are a configuration that controls the time that School Manager keeps you and other users logged in to a device. Timeouts are configured for differe...
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Troubleshooting Captive Portal
This article is for IT Support. This article can help you resolve some common Captive Portal problems. If these troubleshooting steps do not resolve your issue, contact Linewize Support. Common C...
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Configuring WMI for School Manager
Important This is only for schools in Australia and New Zealand. Schools and districts in the United States must not enable WMI. This article is for IT support. Windows Management Instrumentati...
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Remove guardians from students in Linewize Community
This article is intended for IT Support at schools with Linewize Community who use School Manager to manage students’ access to their network and internet connections. Warning Purging breaks the...
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Linewize Appliance Specifications
This article is for IT Support. US Region ANZ Region Linewize Appliance 100D US Region - Linewize Appliance 30D US Region Linewize Appliance 30D ANZ Region Linewize Appliance 40D US ...
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DNS Filter Server Release Notes
DNS Filter Server 2.10.0 (July 2023) GA: 24th July 2023 What's New We implemented changes to clear the verdict cache when triggered by the Classwize Pause and Focus tools. This addresses situation...
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Connect for macOS Release Notes
Important The latest version of Connect will be available on the GA date from:School Manager > Configuration > Agent Downloads. Connect for macOS 3.6.5 (July 2024) Beta: 10th July | EA: 15th Ju...
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Configuring Direct IP Filtering for TLS 1.3
This article is for IT Support. Important Only follow these steps if directed by Linewize Support. This article tells you how to set up Direct IP Filtering for TLS 1.3. This will temporarily re...
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Integrating Google sign-in with a Captive Portal
This article is for IT Support. Integrating Google authentication into your Captive Portal enhances security and simplifies user sign-in. This article walks you through the steps to set up Google...