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Uninstall Linewize Connect and Authentication Agent

Updated
This article is for IT Support. 

You can uninstall Linewize Connect and the Authentication Agent manually on each device, or in bulk for school-managed devices using your device management platform with help from Linewize Support.

Manual Uninstallation

Manually uninstall the Authentication Agent

  1. Run the following commands to uninstall the Agent.
    • Windows: $authagent = Get-CimInstance Win32_Product -Filter "name LIKE 'School Manager - Authentication Agent'"; Invoke-CimMethod -InputObject $authagent -MethodName Uninstall
    • macOS: sudo /opt/FamilyZone/AuthenticationAgent/bin/fc-authentication-agent_darwin-amd64 --service uninstall

Manually uninstall Connect

Windows

  1. Go to Control Panel > Add/Remove Programs.
  2. Select the three dots on the Connect App/Authentication Agent, then select Uninstall.
  3. Follow the prompts to remove the apps.

macOS

  1. Go to Finder > Applications.
  2. Click and drag the Connect App on top of the Trash icon in your Dock.
  3. Right-click the Trash bin and select Empty Trash.