Monitoring Parental Overrides in SCP

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We will be retiring School Community Platform (SCP) on June 30, 2023. Between now and then, we encourage you to contact Linewize Support to discuss if Linewize Community is suitable for your school.

This article is intended for IT support. 

Parental Overrides allow parents to replace school settings on their children’s devices. While these overrides will impact your school's filtering policy, Parental Overrides are not always a bad thing. For example, if a student is legitimately away from school on a day or part of a day (for example, sick at home) then the parents may want to give them a higher level of internet access.

Parental Overrides include:

  • Quick Time Change: sets a temporary, short-term, timed change between School, Play, Study, or Sleep. Changes can be made by a Parent using the Child's device or Parent's device.
  • Routine Override: edits the default times of day for School, Study, Play, and Sleep from the Parent's device.
  • Day-Type Override: changes the type of access for school vacations, holidays, or sick days from the Parent's device.


Monitoring Parental Overrides 


If a Parental Override is in place, your school filtering policy is not being enforced on that student’s device/s.  If the student is under school care, this may impact your duty of care to that student or other students.


Once a parent has put a Parental Override in place, the school is unable to overturn it.  You may want to ask the student or their guardians about the override.

You can use School Community Platform (SCP) to see which students have Parental Overrides in place in the following sections:

  • Dashboard
  • Student List
  • Student Details view



  1. Log into SCP using your administrator credentials.
  2. The number of Parental Overrides will be displayed on the Dashboard.


Student List

  1. Go to Users > Students.
  2. The students with a Parental Override will appear on the list. 


  1. The filter can be used to display only students with a Parental Override.


Student Details View

  1. Go to Users > Students.
  2. Select a student's account.
  3. On the Alerts section, the alert "Parental override in place" will be displayed.

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