Automatically activate Connect for BYOD users using Student Auto Enrolment

What is Student Auto Enrolment?

When a student signs into your school network, you can use Student Auto Enrolment (SAE) to get the Connect agent enrolled and activated on their device.

You can use SAE for managed or unmanaged (BYO) devices, as it does not require the device username to match the username in the school directory. Instead, SAE uses the Linewize Filter login event to link the student and device to the filtering policy defined in Linewize Filter.

Before you begin

To use Student Auto Enrolment, you need to ensure that:

• You have deployed the Connect Agent to the students’ Windows or macOS devices.
• The Linewize Filter Appliance is online and arranged in line with your school’s network.
• Linewize Filter is receiving authentication events from your school’s authentication service (Captive Portal or RADIUS).
• You have the Owner/Global Administrator role in Linewize Filter.

Turn on Student Auto Enrolment in Linewize Filter

1. Sign in to Linewize Filter using an account with Owner/Global Administrator permissions.
2. Go to Debugging > Device Options.
3. Under Agent, select Student Auto Enrolment.
4. Select Save.

Test Student Auto Enrolment

1. Use a test device that has Connect installed.
2. Connect the device to the school network and authenticate via Captive Portal or RADIUS (as configured in Linewize Filter).
3. Once the device is connected and authenticated, the Connect app should enrol as the authenticated user within 60 seconds.
4. If the device won’t automatically enrol, continue with the steps outlined in Troubleshooting Student Auto Enrolment .

Troubleshoot Student Auto Enrolment

A student device isn’t automatically enrolling

You can confirm that the user has authenticated correctly by:

1. Checking the User with Who Am I While the student device is connected to the school network, browse to http://whoami.linewize.net (http not https). The website provides authentication information such as the user signed in to the device, IP and MAC addresses.
2. Checking the User in Linewize Filter Check the student User in Linewize Filter matches the information displayed by Who Am I.
   1. Sign in to Linewize Filter.
   2. Go to Configuration > Users and Groups > Users.
   3. Enter the student’s username in the Search.
   4. Ensure User matches the username shown by Who Am I.
3. Checking the Authentication event in Linewize Filter. Check the event was recorded in the Alert and Events page.
   1. Sign in to Linewize Filter.
   2. Go to Statistics > Realtime > Alert and Events.
   3. Enter the student’s username in the Search.
   4. See if the user appears in an authentication event (i.e auth.success).