This article is for School Administrators and Wellbeing Staff.
Red Flags are tags that show the category of potentially risky web and how often users attempt to access it.
Icons and Colors of Risk Indicators
The colour and grouping of the Red Flags in the Risk Indicators column can help you identify the frequency and types of risky online content users attempt to access. We often refer to the Risk Indicators as Red Flags because these tags appear in the Red Flags reports, Dashboard tiles, and columns.
The categories contain the content the user was allowed to access and any content they were blocked from accessing. To see the details of the content a user was blocked from accessing, go to the Blocked Report tool and select the user you are concerned about.
Red Flag Icons
You can quickly recognise the category of the Risk Indicator by the following icons.
| A Globe means the user accessed or was trying to access content hosted on websites or web servers. | |
| A Gear means the user used or tried to use apps and services, like VPNs, that may bypass filtering. | |
| A Magnifying Glass is displayed when the keywords your IT Admin has set up are used in search engines (like Google, Bing, and the YouTube website). |
Red Flag Colors
While we refer to these elements as “Red Flags”, you will notice two other colours in the Risk Indicators column. The colour of the Risk Indicator lets you know how frequently the user attempted to access this category of online content.
| Risk Indicator | Description |
|---|---|
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Red indicates frequent attempts to access potentially risky content or conduct an unsafe search. This user's total number of attempts was greater than 5% of the blocked attempts in this category for all of the users in School Manager. Users with the highest count of red indicators will appear at the top of Red Flag lists in your dashboard, report pages, and email reports. Will be associated with the device, website, or search activity. |
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Pink indicates consistency in accessing potentially risky content or conducting an unsafe search. This user's total number of attempts in this category is between 2% and 5% compared to the total attempts in this category for all users. Users usually appear in the middle of Red Flag lists with only pink and blue indicators. |
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Blue indicates a user has attempted to access potentially risky content or use unsafe search keywords on a few occasions, typically once or twice within the selected time period. The total number of attempts in this category is less than 2% of the attempts compared to all other users. Users usually appear at the bottom of Red Flag lists if they only have blue categories. |
Red Flag Categories
Overall, you will be able to assess potential threats by reviewing a common set of categories of Risk Indicators:
| Risk Indicator Category | Description |
|---|---|
| Academic Dishonesty | Intelligent systems (AI Tools) that may be used to cheat on exams and assignments |
| Adult Content | Websites and apps known to host videos, images, and audio of sexual or explicit content |
| Adult Content Search | Keywords, slang, or code words associated with sexual or explicit content |
| Bullying | Online activities causing psychological harm by repeated aggressive actions like teasing, shaming, rejecting, or criticizing a person, especially on social media or within a social group |
| Depression | Negative feelings interfering with healthy social and mental interactions |
| Devices | An excessive number of devices are logged on with a student’s account, which may indicate a user sharing their login information with other users. |
| Hate Speech | Threatening or abusive activities directed at traits and labels associated with groups of people |
| Offensive Content | Inappropriate topics such as vulgar and explicit language, images, video, or audio that does not fit standard categories like Adult Content or Hate Speech |
| Substance Abuse | Tobacco, alcohol, and drugs, including behaviours associated with addiction |
| Suicide | Ending one’s life, which may include self-harm and associated behaviours |
| Violence | Planning or threatening harm, death, or damage to people, property, or objects of emotional or financial value |
| VPN | Apps and services used to hide online activity, anonymize a user's identity on a safe network, and bypass filtering. |
List Criteria
When a user enters a search, it is checked against the following four criteria in order: Exclude, Definitive, Keywords and Matchers. Searches containing exempt words (from the Exclude list) are not flagged. A search is targeted for flagging when it includes terms from the Definitive list or meets the conditions set by Keywords and Matchers.
Flagged searches trigger alerts or send email notifications depending on your School Manager configuration.
1. Exclude
| Description | Examples | Example Searches |
|---|---|---|
| Words on this list are exempt from being flagged. |
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2. Definitive
| Description | Examples | Example Searches |
|---|---|---|
| A single word from this list triggers a red flag. |
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3. Keywords and Matchers
| Description | Examples | Example Searches |
|---|---|---|
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Keywords and matchers work together to determine if a search is risky.
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Keywords:
Matchers:
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