User Roles in School Manager

This article is for IT support. 

School Manager has a number of different roles you can assign to users that grant access to a different set of features, functions, and data in School Manager. Several roles also allow access to Classwize if your teachers are using it to manage online content and devices in their classrooms.  You can also add multiple roles to a single user to give them access to a combination of functions.

Warning

You should only give your users the most limited role(s) that will meet their needs for access. Only grant Owner / Global Administrator and other high-access roles to the people who need it.

 

User Roles

The table below outlines the Roles and Responsibilities 

Roles & Responsibilities  Description
Reporting/Pastoral Care Administrator

Monitors and reports on students’ school network activities.

Important

By default, this role can access all features in Statistics and Cyber Safety. The Owner/Global Administrator can limit this role to reporting on specific users or groups.

Configuration Administrator

Manages the daily configuration of School Manager. Can maintain configuration of network devices, authentication services, users, groups, and objects.

Important

The Configuration Administrator role can purge synced users and purge local users.

Guest Configuration Manages guest account access only. Recommended for physical networks using Captive Portal.

WAN and Firewall Administrator

Manages core networking configuration (Firewall, WAN, VPNs, and rate limiting).

Warning

Do not assign this role to a School Manager user unless instructed to do so by Linewize Support.

Classroom Administrator Manages access to student data and reports, all content filtering functions, and all daily configuration items.
Classroom Ed-Tech Manager Manages access to see and run Classwize reports on student activities, and to create and manage Classwize classrooms.
Cloud Only Filter Administrator Manages content filtering, connections to a SIS, and directory services. Can access most student data and reporting features.
Cloud DNS Filter Administrator

Manages the configuration and use of a FamilyZone DNS resolver for the filtering of school-managed devices.

This role is only for schools with a Cloud DNS subscription and is combined with the Owner/Global Administrator role.

Community Administrator

Manages the configuration of Linewize Community with access to parent management, parent data upload and community configuration.

Owner/Global Administrator

Administrator access to almost all features in School Manager. The only role allowed to access the Debugging menu and grant access to other users.

Important

Restrict the number of users you give this role to.

Filtering/Reporting Administrator Manages all aspects of content filtering and reporting.

Filtering Administrator

Manages filtering rules. Adds, edits or removes content filtering rules, generates Classwize bypass codes, creates email reports, and safe search settings.

 

The table below outlines the level of access:

Role Statistics Cyber Safety Filtering Reports Edge Networking Configuration Debugging

Owner / Global Administrator

All All All All None All All
Filtering / Reporting Administrator All All All All None None None

Filtering Administrator

None None

All except:

Reports and Alerts

None None None None

Reporting / Pastoral Care Administrator

All All None None None None None

Configuration Administrator

None None None None None

All except:

Classwize
Cyber Safety
Walled Garden
Mobile Agent
Block Page
None

Guest Configuration

None None None None None

Only:

User > Guests

None

WAN and Firewall Administrator

None None None None All None None

Classroom Administrator

All All None None None All None

Classroom Ed-Tech Manager

All All None None None

Only:

Dashboard
Classwize
Classrooms
None

Cloud Only Filter Administrator

All except:

Realtime Monitoring

All All None None

All except:

Networking
Captive Portal
WMI
Radius
Syslog
Timeouts
Associations
Association Exceptions
Walled Garden

Only:

Diagnostics > Alarms

Cloud DNS Filter Administrator

None None

Only:

Cloud DNS Filtering

None None None None

Community Administrator

None None

None

None None Only:

Community
None

 

Special Scenarios

Pastoral Care and Counseling Role 

You can limit pastoral care and counselors to specific groups or users they are responsible for. The Users and Groups fields will be displayed if you select the Reporting/Pastoral Care Administrator.

 

Common Role Combinations 

Most users only need to be given a single role to access the features and information they need to do their jobs. However, some users may need to be assigned to multiple roles to meet your specific needs.

 

Role and Duties Role Combinations

Global IT Administrator with a Cloud DNS Filtering subscription

An IT Administrator setting up school-managed devices to use the FamilyZone DNS resolver provided by Linewize Support.

Owner/Global Administrator
Cloud DNS Filter Administrator

School Administrator

A faculty member who needs to be able to see student data, manage classes and substitute teachers, and support visitors to the school grounds.

Classroom Ed-Tech Manager
Guest Configuration

 

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