User Roles in School Manager

This article is for IT support. 

School Manager has several roles you can assign to users that grant access to different features, functions, and data in School Manager. Several roles also allow access to Classwize if your teachers are using it to manage online content and devices in their classrooms. You can also add multiple roles to a single user to give them access to a combination of functions.

Warning

You should only give your users the most limited role(s) to meet their access needs. Only grant Owner / Global Administrator and other high-access roles to those who need them.

User Roles

The table below outlines the Roles and Responsibilities 

Roles & Responsibilities  Description Accessible Sections of School Manager (Full access unless specified)
Reporting/Pastoral Care Administrator

Monitors and reports on students’ school network activities.

  • Statistics - Plus:
    • Sign in as Teacher
  • Cyber Safety
Configuration Administrator

Manages the daily configuration of School Manager.

Important

The Configuration Administrator role can purge synced users and purge local users.

  • Configuration - Only:
    • Dashboard
    • Calendar
    • Networking
    • Authentication
    • Users and Groups
    • Objects
Guest Configuration Manages guest account access only.
  • Configuration (Can only access Users > Guest)

WAN and Firewall Administrator

Manages core networking configuration (Firewall, WAN, VPNs, and rate limiting).

Warning

Do NOT assign this role to a School Manager user unless instructed to do so by Linewize Support.

  • Edge Networking
Classroom Administrator Manages student data, student reports, all content filtering functions, and all daily configuration items.
  • Statistics
  • Cyber Safety
  • Configuration
Classroom Ed-Tech Manager Manages Classwize classrooms and reports.
  • Statistics
  • Cyber Safety
  • Configuration - Only:
    • Dashboard
    • Classwize
    • Classwize > Classrooms
    • Classwize > Courses
Cloud Only Filter Administrator Manages content filtering policies, SIS integrations, and directory services. Can also manage most student data and reporting features.
  • Statistics - Only:
    • Dashboard
    • Apps and Websites
    • Active Users
    • Network
  • Cyber Safety
  • Filtering
  • Configuration - Only:
    • Dashboard
    • Calendar
    • Authentication
    • Users and Groups
    • Objects
    • Classwize
    • Cyber Safety
    • Mobile Agent
    • Agent Downloads
    • Block Page
  • Debugging - Only:
    • Device Options
    • Permissions
    • Snapshots
    • Config Audit
    • Diagnostics > Alarms
Cloud DNS Filter Administrator

Manages the configuration and use of a Linewize DNS resolver to filter school-managed devices.

  • Filtering - Only:
    • Cloud DNS Filtering
    • Cloud Safe Network
Community Administrator

Manages the configuration of Linewize Community with access to parent management, parent data upload, and community configuration.

  • Configuration - Only:
    • Calendar
    • Community
    • Users and Groups
    • Filtering
  • Debugging
    • Config Audit
Owner/Global Administrator

Administrator access to all features in School Manager.

Important

The only role that can access the Debugging menu and grant access to other users.

  • Statistics
  • Cyber Safety
  • Filtering
  • Reports
  • Configuration
  • Debugging
Filtering/Reporting Administrator Manages all aspects of content filtering and reporting.
  • Statistics
  • Cyber Safety
  • Filtering
  • Reports

Filtering Administrator

Manages content filtering policies. Add, edit or remove content filtering policies, generate Classwize bypass codes, create email reports, and Safe Search settings.
  • Filtering - Only:
    • Content Filtering
    • Content Modification
    • Safe Search
    • Reports and Alerts
    • Bypass Codes

Special Scenarios

Pastoral Care and Counseling Role 

You can limit pastoral care and counsellors to specific groups or users for which they are responsible. The Users and Groups fields will be displayed if you select the Reporting/Pastoral Care Administrator.

Image 1: Limit pastoral care and counsellors to specific groups

Common Role Combinations 

Most users need only a single role to access the features and information they need to do their jobs. However, some users may need to be assigned multiple roles to meet your specific needs.

Role and Duties Role Combinations

School Administrator
A faculty member needs to be able to see student data, manage classes and substitute teachers, and support visitors to the school grounds.

  • Classroom Ed-Tech Manager
  • Guest Configuration

Global IT Administrator with a Cloud DNS Filtering subscription
An IT Administrator setting up school-managed devices to use the Linewize DNS resolver provided by Linewize Support.

  • Owner/Global Administrator
  • Cloud DNS Filter Administrator

 

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