Update parent or guardian details

You must use the same method you used to add the information originally to update parent and guardian details in Community:

• School Information System (SIS) Integration
• Manual CSV Upload or;
• Manually update parent or guardian details

School Information System (SIS) Integration

If your school uses a supported third-party integration or authentication system, update their information in your SIS and then sync your SIS with School Manager.

Manual CSV Upload

If you uploaded a CSV file into School Manager:

1. Go to School Manager > Configuration > Community > Parent Data Upload.
2. Select Simple CSV or OneRoster CSV.
3. Update the parent or guardian details and upload the CSV again.

Manually update parent or guardian details

If you manually entered the parent or guardian details into School Manager:

1. Go to School Manager > Configuration > Community > Parent Management.
2. Search for the parent or guardian’s name or email address.
3. Select Edit Parent Details.