Giving parents control of school devices outside school hours

This article is for IT Support at schools with Linewize Community.

Warning

This feature is still in Beta. Contact your Linewize Account Manager if you'd like to be part of the testing program.

Parents and Guardians

We use the term "parent" to include guardians and other legal custodians. Linewize is not responsible for resolving disputes between parents, schools and school staff.

You can use Community’s Parental Controls to give parents control and visibility over their children’s school-managed Chromebook or Windows devices outside of school hours. When enabled, Parental Controls lets parents manage their children's devices outside school hours using the Qustodio Parent App. School Manager then takes over when children return to school the next day. You can control what data School Manager captures while the device is under Parental Control and enforce a Safety Net of content filtering rules that parents can’t override.

When Parental Controls are turned on, a new Apply rules on school devices toggle will appear in the Qustodio Parent app. Parents can turn on apply rules, which will allow them to:

If parents turn off Apply rules on school devices (or never turn it on), they will only have access to the other Community features you’ve enabled, such as pause internet.

Note

Parents can’t request control during school hours, even if their child is absent.

Before you start

Turn on/off Parental Controls

Student Chromebook Devices

Ensure Connect for Chrome and Qustodio extensions are deployed to your student’s devices before turning on Parental Controls in School Manager.

Student Windows Devices

When you turn on Parental Controls in School Manager, the Connect for Windows application installs the Qustodio application on your students' devices. This happens once the parents create an account or accept delegation if they already have an account.
If you turn off Parental Control in School Manager, Qustodio will automatically uninstall from the device.

  1. Go to School Manager > Configuration > Community > Configure Community.
  2. Go to Configure options for parents to manage school devices outside school hours.
  3. Select the Parental Controls checkbox.
  4. Select the Safety Net button to open the School Safety Net configuration window. You can select from the following:
    1. Recommended Categories - Select the checkbox to block the following categories when parents are managing school devices:
      1. Adult Mixed Content
      2. Child Abuse
      3. Malware and Hacking
      4. Pornography
      5. Proxies and VPNs
    2. Additional Categories - Select the checkbox to block these additional categories while parents are managing school devices:
  5. (Optional) Select Apply Safe Search to enforce Safe Search on the device when the device is under parental control. Safe Search hides explicit content from Bing, Google Search, and YouTube Search search results.
  6. Using the Select School Reporting Option dropdown, select Usage to report when a student device is under parental control. Options include:
    1. All usage - reports all student device usage while under the parent’s control.
    2. Blocked activity only - reports only on activities blocked during the parent’s control.
    3. No usage - does not report any usage on the student’s device while under the parent’s control.
  7. Select Save.

Tip

To turn off Parental Controls, uncheck the Parental Controls checkbox and select Save. Parental controls will be immediately revoked.

Exclude a student or group from Parental Controls

You can exclude specific students or groups from Parental Controls using Manage Exclusions. The parents of excluded students will not be able to use the features of Parental Controls, even if they are already connected to them.

If a user is excluded from Parental Controls, Qustodio will be inactive on their device.

To set parental control exclusions:

  1. Select Manage Exclusions. The Manage Exclusions dialog will appear.
  2. In the Exclude Groups field, enter the group name containing the users you want to exclude.
  3. Select the group name from the matching results. Repeat steps 2 and 3 to add more groups.
  4. In the Exclude Users field, enter the username of the students you want to exclude.
  5. Select the username from the matching results. Repeat steps 4 and 5 to add more users.
  6. Select Save Exclusions.
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